Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag your own experience with a sweepstakes casino? This is the page for that. Below you'll find how to reach us and what we can (and can't) help with.

How to Reach Us

You can contact us by email at [email protected]. We read every message and try to respond within a couple of business days, though busier periods can mean a slightly longer wait. Please include the name of the operator or page you're writing about if your question relates to a specific listing — it helps us find the right context quickly.

What We Can Help With

• Corrections or updates to information about any operator featured on pediatricerc.com, including Crown Coins, SplashCoins, Casino.Click, Free Spins, Lucky.me, Crash Duel, Spree, Spinblitz, Dorados, or McLuck.
• Questions about how our ratings and rankings are put together.
• Feedback on your own experience signing up, claiming a welcome offer, or redeeming Sweepstakes Coins with any listed platform.
• General queries about how the sweepstakes casino model works, including Gold Coins versus Sweepstakes Coins.
• Reports of broken links, outdated bonus terms, or state-availability changes we should know about.

What We Can't Help With

We are an independent review and comparison site, not a customer support desk for any operator. If you have an issue with your account, a pending prize redemption, identity verification, or a payment on one of the platforms listed here, you'll need to contact that operator directly through the support channel listed on their own site or app. We're not able to access individual accounts, resolve billing disputes, or speed up verification on any operator's behalf.

Similarly, we can't provide legal or tax advice. If you have questions about whether a sweepstakes casino is available where you live, or whether a prize redemption creates a tax obligation, the right move is to check the operator's own terms and, where needed, speak with a licensed professional. Availability varies by state, operators can and do change which states they serve, and laws in this space continue to evolve — we keep our listings updated as best we can, but we're not a substitute for checking directly with the source.

Before You Write In

A few quick checks can save you time:

1. If your question is about age requirements, redemption thresholds, or which states are eligible for a specific operator, check that operator's own terms and conditions page first — these details are set by the operator and can change without notice.
2. If you're wondering how the free-to-play, no-purchase-necessary model works in general, our About Us page covers the background of how this site approaches sweepstakes casinos.
3. If your concern touches on setting limits or how to play within a comfortable budget, our Responsible Gambling page has general guidance and resources.
4. For questions about how we use information you send us, or how our reviews and site content are governed, see our Terms and Conditions.

Feedback Shapes Our Reviews

We rely partly on reader input to keep our coverage current. If a welcome offer has changed, if a state exclusion has shifted, or if you've noticed a discrepancy between what an operator advertises and what you experienced, telling us helps other readers get accurate information. We don't test or play on these platforms ourselves, so firsthand reports from real users are genuinely useful when we revisit and update our write-ups.

Please note that reaching out doesn't influence how an operator is ranked on this site — our ratings reflect our own editorial review process, and any commercial relationships we have do not decide positions in our rankings.